Brazino777 Terms and Conditions: Essential Information

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These Terms of Use govern the access and use of services offered by the Operator through the betting system and betting platform (“Services”), as defined below:
1. betting system (“System”): an information system managed and made available by the Operator to users, enabling user registration, management of virtual wallets, and other functionalities necessary for the management, operation, and commercialization of fixed-odds bets (“Bets”);
2. user (“User”): a natural person registered on the betting platform, regardless of whether a bet has been placed;
3. and betting platform (“Platform”): an electronic channel integrated with the System used to offer Bets to bettors.
The services provided by the Platform may not be used in territories or jurisdictions where betting or online gaming is prohibited. The user is responsible for ensuring that their participation in the games complies with local laws, and by using the platform, they declare that are doing so in a jurisdiction where online betting and gaming are permitted.
These Terms of Use, in addition to contractually regulating the relationship between the Operator and the User, should be understood as a license to use the software associated with the Service and Platform, which are governed by copyright law and other applicable laws. Acceptance of these Terms of Use and the respective Privacy and Data Security Policy is mandatory for any form of use of the Service.
Each type of bet or game offered by the Platform has its own specific rules, which are available on the respective game page and must be read and accepted by the User prior to participation. Such rules include, but are not limited to, participation conditions, betting values, maximum prizes, and bet cancellation policies.
The Platform does not guarantee continuous and uninterrupted access to all gaming types, as temporary interruptions may occur due to technical, regulatory, or operational issues. Furthermore, the User understands that certain functionalities may be unavailable due to necessary updates or maintenance.
The Operator reserves the right, at its sole discretion and without prior notice, to modify these Terms of Use, including new conditions and/or restrictions. Notification will be provided to the User through the Platform, and the User must electronically accept the new version of these Terms of Use to maintain access to the Platform.
The valid and effective version of these Terms of Use is the one published on the Platform at the time of any relevant events.
The User should always read these Terms of Use carefully and cannot claim ignorance of their content once electronic acceptance has been manifested. If the User disagrees with any clause of these Terms and Conditions, they should neither register an account on the Platform nor continue using the Platform.
Certain services and content offered in relation to the Services may be subject to specific terms of use, which the User must electronically accept. In such cases, the specific terms of use may supersede, supplement, or modify these Terms of Use. In the event of a conflict between these Terms of Use and specific terms applicable to the provision of the Services, the special conditions shall prevail over the general terms. The special conditions must also always be read by the User. Other notices and communications may be made throughout the provision of the Services, which will be considered special conditions and will prevail over these Terms of Use.

REGISTRATION AND IDENTITY VERIFICATION (“KYC”)

The User must register an account on the Platform (“Account”) and, by doing so, acknowledges and accepts that they are entering into a legally binding contract with the Operator.
To create an Account and register on the Platform, the User must be at least eighteen (18) years old and meet certain eligibility criteria and requirements described in these Terms of Use and the applicable legislation to utilize the Services.
To create an account on the Platform and access the services, the User must complete the Know Your Customer (KYC) procedure, which includes identity verification and proof of registration data. This process is mandatory and aims to ensure the security and integrity of transactions carried out on the Platform in compliance with current legislation.
During the KYC process, the User must provide official and valid documents and information to verify their identity and residence, such as:
- Photo Identification Document: National Identity Card (RG), National Driver’s License (CNH), or passport;
- Additional Documents: The platform may request additional documentation if deemed necessary to validate identity, ensuring compliance with anti-money laundering and counter-terrorism financing legislation.
- Personal Information: Full name; Date of birth; Nationality; Official identification number (RG or passport if foreign); Country of residence; Individual Taxpayer Registry (CPF); Complete residential address (including postal code, city, and state); Mobile phone number; Valid email.
- Banking Information: Bank account number and institution for transactions and withdrawal of winnings; Declaration of fund origin, if requested by the Platform, for anti-money laundering and Responsible Gaming monitoring.
After submitting the documents, the Platform team will review the information provided by the User. The timeframe for completing the KYC process may vary depending on the complexity of the case and the need for additional documentation. The User will be notified via email or through the Platform regarding approval or the need for additional information.
The User agrees to keep all registration data up to date at all times, notifying the Platform of any relevant changes, such as changes in address, phone number, or banking information. The Platform may request periodic updates of this data to maintain compliance with fraud prevention, anti-money laundering, and information security regulations.
If the User does not complete the KYC process or has their documentation rejected, access to the Platform’s services will be suspended until the verification process is successfully completed. The Platform reserves the right to restrict or terminate accounts of Users who refuse to provide the necessary documentation or who submit incorrect or fraudulent information.
To conduct identity verification and ensure the security of the data provided, the Operator utilizes the services of Sum and Substance Ltd. (“Sumsub”), a third-party company specialized in identity verification and Know Your Customer (KYC) procedures. Sumsub is responsible for processing personal data and documents submitted during registration, with its privacy policy accessible at the following link: https://sumsub.com/privacy-notice-service/
By agreeing to these Terms and Conditions of Use, the User authorizes the Platform to share their personal data with Sumsub for the purpose of identity verification, understanding that this sharing is necessary to ensure security and compliance with current regulatory standards.
The data and documents provided by the User will be processed exclusively for identity verification purposes, as required by applicable legislation and regulations for fraud prevention, anti-money laundering, and counter-terrorism financing. All information and documents provided by the User during the KYC process will be handled confidentially, in accordance with the Platform’s Privacy Policy and applicable data protection laws. The Platform is committed to adopting appropriate security measures to protect User data from unauthorized access, misuse, or disclosure.
The User is aware that the Platform and/or Sumsub may disclose the data at the request of the authorities vested with competence to do so under the terms of the legislation.

AVAILABILITY OF PLATFORM AND SERVICES

The User may register only one (1) Account. If we discover or have reason to believe that the User has opened more than one Account, including through the use of third-party information, each of these additional Accounts will be classified as a “Duplicate Account.” Regarding each Duplicate Account, the Operator reserves the right to:
1. terminate the Duplicate Account, retaining only the original Account (unless the Operator has reason to close all of the User's Accounts—for example, but not limited to, if the User deliberately or fraudulently opened more than one Account or engaged in any actions referenced in Clauses 13 and 15 below);
2. void all bonuses and/or free bets used in the Duplicate Account (and, if applicable, in the original Account), along with any winnings resulting from such bonuses and/or free bets;
3. and void all pending and/or future Transactions in the Duplicate Account (and all winnings resulting from such Transactions).
If necessary, and always preserving the User’s privacy, the Operator may perform ongoing checks on the User’s Account to monitor compliance with these Terms of Use. If such checks cannot be satisfactorily completed, the Operator reserves the right to suspend and, ultimately, terminate the User’s Account. The Operator may also pass any necessary information to competent authorities, particularly, but not limited to, when suspicious activities that violate the Anti-Money Laundering and Integrity and Fraud Prevention Policies are detected.
To use the Service, Users must independently and at their own expense, secure Internet access and compatible devices (mobile phone, tablet, and/or computer).
In certain circumstances, the Operator’s liability towards the User is limited or excluded. By accessing and using the Services, the User understands the associated risks, acknowledging that the Operator will always provide the Services based on “responsible gaming” and “social responsibility,” especially in consideration of Clause 11 below and the Responsible Gaming Policy.
Occasionally, the Operator may take action regarding the User's Account for legal and/or regulatory reasons, including when necessary under the terms of the license granted to the Operator by the Ministry of Finance's Prizes and Betting Secretariat (“SPA”) and/or a competent public authority. These actions include, without limitation, verifications, suspensions, and termination of User Accounts, as well as the sharing of User information with competent authorities.

ELIGIBILITY FOR ACCOUNT REGISTRATION

To be eligible to open an Account and use the Services, the User declares and warrants compliance with all the criteria and requirements listed below:
1. Is over 18 years of age and has the legal capacity to enter into legally binding contracts, to accept these Terms of Use, and to utilize the Services;
2. Is acting solely for personal use concerning their Account and the use of the Services (i.e., is not professionally acting as a betting intermediary, placing bets on behalf of third parties as if they were their own);
3. Is not self-excluded from betting activity on any market platform and is not prohibited, for any reason, from engaging in betting activities or using the Services;
4. Does not have another active Account on the Platform;
5. Understands the risks involved in using the Services, including, without limitation, the risk of losing money, and is solely responsible for any losses resulting from using the Platform and Services;
6. Is not an owner, administrator, director, significant influence person, manager, or employee of the Operator, nor is their spouse, partner, and/or relative in a direct or collateral line, up to and including the second degree;
7. Is not part of the senior staff of any third-party entity supplying the Operator;
8. Is not a public official with duties directly related to the regulation, control, and oversight of the activity within the personnel framework of the federative entity where they perform their duties;
9. Is not a person who has or may have access to the fixed-odds betting lottery computerized systems, nor is their spouse, partner, and/or relative in a direct or collateral line, up to and including the second degree;
10. Is not a person who has or may have any influence on the outcome of a real event of a sports nature subject to a fixed-odds betting lottery, nor is their spouse, partner, and/or relative in a direct or collateral line, up to and including the second degree, including:
  1. a person holding a position as a sports director, sports coach, trainer, or member of a technical team;
  2. referee of a sports modality, sports modality assistant referee, or equivalent, sports manager, agent or representative of athletes and coaches, coach, or member of a technical team;
  3. member of the management or supervisory body of an entity responsible for organizing competitions or sporting events;
  4. an athlete participating in sporting competitions that may be subject to fixed-odds betting in Brazil.
11. Is not a person diagnosed with gambling addiction by a qualified mental health professional;
12. Is not prohibited from betting by specific administrative or judicial decision.
Access to and/or use of the Services may be illegal for persons residing in or located in certain countries. It is the sole responsibility of the User to determine if their access to and/or use of the Services is not prohibited by the applicable laws of their country of residence or location. If this is the case, the User should not access and/or use the Services.

USER DECLARATIONS

The User declares and warrants that:
1. They are 18 years or older or above the minimum legal age according to applicable laws, eligible to participate in Bets offered on the site, and meet all the requirements set out in item 4.1 of these Terms of Use.
2. They are the holder of the identification documents and the Individual Taxpayer Registry with the Ministry of Finance (CPF) presented for registration as a User on the Platform, expressly declaring the truthfulness and authenticity of these documents.
3. They are the individual who performed the facial recognition for Account registration.
4. They are a natural person, participating in Bets on the Platform strictly in a personal and non-professional capacity and solely for recreational and entertainment purposes.
5. They are participating in Bets in their own name and not on behalf of any other person.
6. They are aware and expressly agree to the prohibition of any third party accessing their Account.
7. They authorize the monitoring and recording of their data by the Operator and the SPA, always in compliance with the Privacy and Data Security Policy.
8. They use their Account solely for the purpose of placing Bets in accordance with applicable legal and regulatory standards.
9. All information provided to the Operator is true, complete, and correct, and they acknowledge their obligation to immediately notify the Operator of any changes to this information.
10. They are the account holder with a financial or payment institution authorized by the Central Bank of Brazil, of the registered account(s) (“Registered Bank Account”), which will be the sole source of financial deposits into the account, as well as the destination for withdrawals of financial resources.
11. All financial resources deposited by the User are of legal origin and are not associated with any illegality; in particular, they do not originate from any illegal activity or source. They further declare that they understand it is illegal to deposit financial resources derived from any illicit means.
12. They understand that, by participating in Bets, they are at risk of losing the financial resources deposited.
13. They must not engage in any fraudulent, collusive, manipulative, or other illegal activities related to their participation in any Bet and must not use software-assisted methods or techniques or hardware devices for their participation in any Bet. The Operator reserves the right to invalidate or terminate their account or invalidate their participation in a Bet if there is suspicion of such behavior.
14. The computer software we provide for use in our Services is the property of the Operator or third parties and is protected by copyright and other intellectual property laws. The User may only use the software for personal and recreational purposes in accordance with all rules, terms, and conditions herein established, and in compliance with all applicable laws, rules, and regulations.
15. Bets offered on the Platform should be conducted in the same manner as Bets made in any other setting. This means that our customers must be courteous to one another and avoid rude, racist, xenophobic, sexual, or obscene comments.
16. They are not permitted to transfer funds from their customer account to other customers, receive money from other customers into their account, or transfer, sell, and/or acquire User Accounts.
17. They authorize the Operator to verify that they are not included on any exclusion list or prohibited from establishing an Account.
18. They acknowledge and agree that the Operator may, in compliance with applicable legislation and/or regulations, including when required by the terms of the license granted to the Operator by the SPA, conduct verifications, suspend, and terminate the User’s Account, as well as share User information with competent authorities.
19. All information provided to the Operator during the validity of these Terms of Use is true, correct, and complete, and they are obligated, in the event of changes, to update their data in accordance with Clause 6 below.

Account Opening, Verification, and Closure

To register an Account, the User must complete the necessary registration form, providing certain personal information.
All information provided at the time of Account registration must be complete, accurate, and not misleading in all respects.
Users are asked to keep their registration and Account data up to date. This data, as well as the User’s Account information, can be updated directly by the User on the Platform or by contacting the Operator directly. It is important for the User to immediately notify the Operator of any changes to information that affects the use of the Services (e.g., registered account and contact details).
1. The User authorizes the Operator to receive and store the bank account details used for making a deposit. The User acknowledges that deposits or withdrawals can only be made through accounts under their own name, in accordance with Article 3, § 2, item VI of SPA/MF Ordinance No. 615/2024. If a deposit is made using an account belonging to a third party, the Operator may refuse the deposit or return the deposited funds to the originating account.
2. If the User already has three Registered Accounts and makes a deposit using a fourth bank account under their ownership, the User must select one of the Registered Accounts to be replaced with the details of the new deposit account, as stipulated in Article 24, item II of SPA/MF Ordinance No. 1231/2024.
By opening an Account, the User declares and warrants that they meet the eligibility criteria described above and that all information provided at the time of Account registration (and subsequently) is complete, accurate, and not misleading.
The Operator states that it is not obligated to accept the opening of a User Account when the information provided by the User does not comply with the content of these Terms of Use.
The Operator reserves the right to refuse the opening or proceed with the closure of gaming accounts for any site visitor or player identified as having a high-risk profile, as defined in its internal Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) policy. If, during the KYC process, it is discovered that the individual is wanted by national or international government authorities, or exhibits other characteristics that classify them under the risk criteria, the company shall be obliged to deny the opening or maintenance of the gaming account in compliance with applicable legal and regulatory requirements.
By agreeing to these Terms of Use, the User authorizes the Operator to perform periodic checks on the User’s Account to confirm the information provided in their account. The User agrees that, from time to time, upon request, the Operator may request additional details regarding any information provided by the User, including information on any deposits made to the User’s account.
The User may close their account at any time, in which case the Operator will return to the User, via the Registered Bank Account designated by the User for this purpose, any and all funds available in their Account, subject to applicable withdrawal fees.
The Operator reserves the right to close the User’s Account in case of non-compliance with these Terms and Conditions. If there is a positive balance in the User’s Account, the Operator will refund it via transfer to the Registered Bank Account indicated by the User for this purpose, with the amount subject to applicable withdrawal fees.

ACCOUNT SECURITY | SUSPENSION DUE TO INACTIVITY

In accordance with the legislation and regulatory provisions established by the SPA, the Platform will authenticate the User's login through username and password or biometric methods. If the Platform do not recognize the username and/or password when entered, an explanatory message will be displayed to the User, requesting them to re-enter the information.
After opening the Account, the User must not disclose their login credentials and password to anyone. If they forget their Account login details, they may recover it by clicking the “Recover Password” button, which will use multifactor authentication to recover or reset the username and/or password, one of the factors being facial recognition.
If suspicious activity is detected, such as multiple unsuccessful login attempts, the Platform will lock the User’s Account. In this case, to unlock the Account, a multifactor authentication process must be completed, with facial recognition as one of the factors.
The User must allow detection of their geolocation. The User will undergo a location check prior to placing their first bet after accessing the Platform on a device. Subsequent checks on this device will occur at least every thirty (30) minutes.
1. In the event of activities considered suspicious due to geolocation data, indicating an attempt to manipulate location data, the User’s Account will be locked. A multifactor authentication process, including facial recognition, will be required to unlock the Account.
The Platform will require a new authentication process from the User after a period of thirty (30) minutes of inactivity on a device, with no Bets or financial transactions permitted until the User is re-authenticated. The Operator reserves the right to require multifactor authentication, including facial recognition, after a period of User inactivity.
The Platform will require multifactor authentication from the User, with facial recognition as one of the factors, in any of the following cases:
1. at least once every seven (7) days;
2. on the first login after a period of inactivity exceeding seven (7) days;
3. or other situations where, at the Operator’s sole discretion, multifactor authentication is recommended to ensure the security standards of the Platform.
The User is responsible for all activities conducted in their account and for the security of the password, as well as for any damages or losses that may be caused by third parties.
The User is responsible for notifying the Operator of any unauthorized access to their personal account and any security breaches. The Operator will not be liable for damages caused by individuals who have gained access to the User’s Account.
If the User's Account is not accessed for an uninterrupted period of ninety (90) days, it will be considered inactive. In this case, for new access to the Platform, the Operator will require identity confirmation from the User through the communication channels provided in the User’s registration. After one hundred eighty (180) days of inactivity, the Operator may close the User’s account, in which case the Operator will contact the User to inform them of the account closure and proceed with the return of any available funds, as provided in item 6.7 of these Terms of Use.
1. No additional costs will be charged to the user in case of account inactivity, pursuant to Article 37, sole paragraph, of Ordinance 1231/2024.

BETS

Betting Rules: The Betting rules are available in each game and it’s an integral part of these Terms of Use. By accepting these Terms of Use, the User confirms that they have read and understood the Betting rules and will comply with them.
A Bet may only be placed by a registered User.
A Bet may only be placed online.
A Bet may only be placed by a User if they have sufficient funds in their virtual account with the Operator.
Once placed, a Bet will be governed by the version of the Terms of Use in effect at the time of Bet acceptance, as previously electronically accepted by the User.
A Bet is considered placed as soon as the Operator receives confirmation of the acceptance of the Bet offer. When multiple Bets are placed by the User, they will be processed in the order they are received.
The User asserts that, when placing a Bet or Bets, they had no prior knowledge of the outcome of the respective events. Bets on events in which the User is directly involved or has access to privileged information are not permitted. If there is suspicion of a violation of this rule, the Operator reserves the right to void the Bet and refuse payment of winnings. It also reserves the right to take any other action necessary to protect its legitimate interests and comply with other laws and regulations, including suspending and/or closing the User’s Account.
The Operator reserves the right to refuse Bets without providing any reason, if they are inconsistent with the content of these Terms of Use.
The list of all Bets, their status, and details are available to the User on the Platform.
The Operator reserves the right to declare all Bets on an event or events void if they originate from a group of Users who appear to have knowledge of the outcome of such events and acted together to exploit such knowledge.
If the Operator decides to close a User’s Account, Bets that have already been placed and accepted will not be voided, and the User will receive the winnings, except in cases of suspected fraudulent behavior. The Operator also reserves the right to report to competent authorities if any Users are involved in any form of suspected fraudulent behavior.
A Bet that has been placed and accepted cannot be altered, withdrawn, or canceled unless there is suspicion of fraudulent behavior or technical glitches. The Operator reserves the right to report any User suspected of involvement in fraudulent behavior to the competent authorities.
When the User places a Bet, it is assumed that all terms, conditions, and game rules related to the Bets offered by the Operator, as stated on the website, have been read, understood, and fully accepted.
Users are fully responsible for the Bet orders they place. The Operator will never question the relevance of the Bets the Users wish to place and will not be held liable for any errors the Users may make while placing these Bets, including errors regarding the amounts wagered.
Bet winnings are calculated by multiplying the amount wagered by the predetermined fixed odds.
Winnings will be credited to the Users’ virtual accounts after the final result is confirmed, as stipulated in item 8.17 of these Terms of Use. The Operator reserves the right to void any winnings if there are investigations into an event due to suspected criminal and/or fraudulent activities that may have affected the outcome. If the irregularity is confirmed, the Operator reserves the right to void any related Bets.
A Bet is considered void if an event is canceled or abandoned and no final result is declared on the same day the event was scheduled to take place, except if, in the Operator’s opinion, the event’s completion on the same day does not affect the Bet’s conclusion.

Financial Management

To place Bets on the Operator’s Platform, Users must have financial resources deposited into their Account.
Deposits and withdrawals of funds by the User will be conducted exclusively via electronic transfer between a User’s Registered Account and the Operator’s bank account (“Transactional Account”).
1. The User must register at least one (1) and a maximum of three (3) bank accounts in their name with payment or financial institutions authorized by the Central Bank of Brazil as Registered Account(s).
2. Subject to the minimum and maximum numbers and the criteria established for Registered Account(s) in item 9.2.1, the User may, at any time, add, remove, or replace a Registered Account.
3. Electronic transfer, as defined in SPA Ordinance 615/2024, includes transfer orders made via Instant Payment - PIX, Available Electronic Transfer - TED, debit or prepaid card, and book transfer (if the Registered Account and Transactional Account are maintained with the same institution).
4. User deposits will not be permitted via:
  (i) cash;
  (ii) payment slips (boletos);
  (iii) checks;
  (iv) virtual assets or other types of crypto-assets;
  (v) payments or transfers from an account that has not been previously registered by the bettor;
  (vi) payments or transfers from third parties;
  (vii) credit cards or any other post-paid payment instruments;
  (viii) resources from the "Bolsa Família" program or other government initiatives;
  (ix)and any other electronic transfer options not specified in item 9.2.1 of these Terms of Use.
5. The User’s indication of an account at institutions not authorized by the Central Bank of Brazil will not be accepted, and deposits from such institutions will not be admitted.
6. No Bets will be accepted until the User’s electronic transfer deposit has been cleared.
7. Neither the Operator nor any third party will grant, in any form, advances, prepayments, or prior advantages, even for promotional, marketing, or advertising purposes, for placing Bets.
The minimum deposit amount on the Platform ranges from R$ 5.00 (five reais) to R$ 500.00 (five hundred reais), depending on the selected payment method. These limits may be determined based on the policies and features of the payment service provider.
1. It is the User's responsibility to verify the applicable limits before making any deposit. The system will automatically inform the minimum allowed amount before the transaction is completed, if such value is determined by the payment provider.
The amounts deposited by the User into the Transactional Account will be reflected in the virtual account provided by the Operator on the Platform, allowing the User to manage their bets and funds (“Virtual Account”).
1. The Virtual Account will confirm or deny all transactions made by the User and will only authorize Bets after confirmation of transaction settlement by the institution maintaining the Transactional Account, with records kept for audit purposes.
By accepting these Terms of Use, the User confirms and agrees that the prizes paid by the Operator (“Prizes”) will be deposited in the Transactional Account and recorded in the Virtual Account within up to 120 (one hundred twenty) minutes from the end of the real sports-themed event or the session of the online virtual gaming event that is the subject of the Bet, except in cases where there is a justified reason for not settling the Bet, such as suspected fraud, money laundering, among others.
1. The partial or total transfer of the balance available in the Virtual Account to one of the Registered Accounts will be completed within the legal timeframe, following the User’s request to the Operator.
2. The User is solely responsible for the payment of applicable taxes, fees, and other charges under local law, arising from winnings received through the use of the Services and Platform.
All winnings accumulated or individual prizes exceeding R$ 10,000.00 (ten thousand reais), termed “Big Wins,” will be subject to a mandatory anti-fraud check conducted by the Platform's security team. This procedure aims to ensure transaction integrity and compliance with anti-money laundering and fraud prevention regulations.
1. The anti-fraud check may include, among others, an analysis of the betting history, verification of the User's identity, and, if necessary, the request for additional documents. The User will be notified by the Platform or support team of any additional documents or information required and must provide them within the stipulated timeframe for the payment to be processed.
2. During the verification period, amounts corresponding to winnings above R$10,000.00 (ten thousand reais) may be temporarily withheld until the anti-fraud procedure is completed. Once the winnings are validated and approved, the Platform will process the payment within the legal timeframe according to available withdrawal methods.
By making a deposit on the Platform, the User acknowledges and agrees that the deposited amounts are intended exclusively for participation in betting and gaming activities offered by the Platform. Consequently, once the deposit is made, the amounts cannot be refunded or transferred back to the User unless at least 40% (forty percent) of the deposited amounts have been used for betting purposes.
1. This rule is intended to prevent money laundering practices and ensure the Platform's compliance with national and international anti-money laundering and counter-terrorism financing regulations.
In line with its responsible gaming policy, the Operator enforces financial limits on deposits and bets to ensure that the User maintains control over their gaming activities. These limits are essential to promote a safe and responsible gaming experience, protecting the User from excessive gaming practices.
1. No financial transaction may exceed the value limits set by the User, the Operator, or regulatory bodies such as the SPA, in accordance with responsible gaming guidelines. These limits include: daily, weekly, or monthly deposit limits; maximum bet limits within a specific period among others.
2. These financial limits are indispensable for ensuring that the User can enjoy betting services in a controlled and secure manner, minimizing the risks of compulsive gaming practices. The Operator reserves the right to temporarily block transactions exceeding defined limits, notifying the User of any necessary containment measures to protect their financial security.
3. The User acknowledges the importance of these limits and agrees to respect them. By using the Platform’s services, the User consents to responsibly manage their gaming activities, understanding that these limits were established to assist in financial control and prevent gambling-related issues.
The Platform will provide a statement of the User’s Virtual Account transactions up to 36 (thirty-six) months and a transaction log file upon request. The statement and log file will include the following details of financial transactions, with a timestamp and a unique transaction identifier:
(i) deposits into the User’s Virtual Account;
(ii) withdrawals from the User’s Virtual Account;
(iii) receipt of Prizes;
(iv) payment of income tax on Prizes, if applicable;
(v) manual adjustments or modifications to the User’s Virtual Account, such as refunds;
(vi) credits added to or removed from the User’s Virtual Account related to Bets;
(vii) method of deposit and withdrawal: electronic transfer, PIX, debit card, prepaid card, and book transfer;
(viii) identification of the betting device that processed the transaction;
(ix) total fees paid in the transaction, if applicable;
(x) total balance of the Virtual Account before and after transactions; and
(xi) any other movements made in the User’s Virtual Account.
In managing the User’s financial resources deposited in the Transactional Account and displayed in the Virtual Account, the Operator will observe legal and regulatory provisions, as well as other policies available on its Platform.

CASH OUT

The Platform offers the Cash Out functionality to the User, allowing early settlement of bets on certain events, at the Platform’s sole discretion. When available, the Cash Out option will be displayed in the User’s active bets area and can be used to secure a partial amount, calculated based on the current event odds, before the event concludes.
The Cash Out amount offered may vary depending on the event status and market conditions; it is not guaranteed or fixed and may change at any time. By accepting the Cash Out, the User agrees that the bet will be settled, and the amount offered will be credited to their account, with no further claim to any subsequent amount related to the final event outcome
Cash Out is available in selected pre-game and live markets for single and multiple bets across various sports, including but not limited to football, tennis, basketball, and volleyball. To see which bets are eligible for Cash Out, select Cash Out, and the available bets will be displayed.
There will be a time delay before the Cash Out is accepted, which will vary depending on the sport/market. Placing a bet and immediately cashing out is not permitted. If there is a change in odds or a market suspension, Cash Out may not be available.
If a match is suspended and a Cash Out was completed before the suspension, the Cash Out remains valid, and no further resolution/cancellation of bets will apply. If the Cash Out was completed after the match suspension, the Operator reserves the right to withhold or cancel the Cash Out amount.
If the Cash Out is successful, the bet will be paid immediately, and the account holder will be notified. The final outcome of the relevant events/markets will not impact the Cash Out amount.
The available Cash Out amount at any given time is the total amount that will be returned to the User’s account if the Cash Out is successful.
Cash Out cannot be combined with other simultaneous offers.
All bets settled after using Cash Out will not count toward any promotion's wagering requirements.
The Operator is not responsible if Cash Out is unavailable due to technical reasons, and bets will remain as originally placed during this period.
The Operator reserves the right to accept or reject any requested bet for any sport, competition, market, or bet type included in Cash Out.
The Operator reserves the right to alter, suspend, or remove Cash Out and limit the number of automatic Cash Out requests at any time, for any event, match, or market. Any bets placed on such events, matches, or markets will remain as originally placed.
The Operator reserves the right to withhold, restrict, or cancel Cash Out and limit the number of active automatic Cash Out requests for any of its customers at its discretion and without prior notice.
If a Cash Out is manually triggered for a bet, any existing automatic Cash Out request related to that bet will be automatically removed and no longer applied.
When an automatic Cash Out request has been made, and Cash Out is unavailable and does not become available again before the event’s conclusion, bets will be settled based on the final result.

RESPONSIBLE GAMING

The User may access the Operator's Responsible Gaming Policy in detail, available at the Platform.
It is essential that, when playing, the User remains aware of their psychological and financial limits and monitors their playing time to avoid excess.
Gaming should be regarded by the User solely as a form of entertainment.
The Operator’s Platform feature functionalities aimed at promoting a safe and responsible gaming environment, allowing users to make informed choices and stay within their personal limits:
a) Customizable financial loss limits;
b) Display of warning messages and/or Platform usage blocks;
c) Activation of cooling-off periods;
d) Option for temporary or permanent self-exclusion;
e) Display of playing time over the past week;
f) Information on self-protection and compulsive gaming self-tests; and
g) Links and contact information for organizations offering help and counseling for gaming addiction and pathological gambling disorders.
1. The Operator recommends that Users adopt prudent limits associated with alerts or blocks and encourages the use of a self-test for compulsive gaming.
The Operator’s employees and collaborators, including third-party contractors who interact directly with Users, receive regular training on responsible gaming practices to assist and guide Users whenever necessary.
The Operator suggests the following recommendations for Users to avoid gaming addiction and gambling disorders:
a) Always play within your financial and budgetary limits and never use money that may compromise the payment of basic bills, such as rent and food;
b) Do not use gaming as a psychological escape mechanism, avoiding playing when upset, frustrated, or depressed, as such mental states may impair decision-making. Gaming should be used for entertainment and fun;
c) Do not rely on Bets as a source of income, as they are based on the outcome of future random events, with no recipe or guarantee for success;
d) Make sure you understand and know the game rules well before playing;
e) Monitor your playing time and take frequent breaks;
f) Avoid gaming under the influence of alcohol, drugs, or any substance that may impair your judgment and/or your ability to make conscious and responsible decisions;
g) Set a daily, weekly, and/or monthly budget for your Bets to maintain better financial control;
h) Avoid incurring debt: do not borrow money to place Bets, nor lend money for others’ Bets; and
i) Practice self-awareness, know your limits, and avoid frustration in cases of loss.
User requests to increase prudential limits or lift cooling-off periods, provided they do not violate the Responsible Gaming Policy available on the Operator’s Platform, will only be implemented by the Operator after 24 (twenty-four) hours from the request.
If, after a self-exclusion request, the User requests re-entry, the Operator will adopt a minimum period of 24 (twenty-four) hours to accept the new registration, provided it complies with the Responsible Gaming Policy available on the Operator’s Platform.
The Platform feature User activity time alerts in line with the Responsible Gaming Policy available on the Operator’s Platform.
The Operator reserves the right to monitor User behavior and suspend Platform use if there is evidence or suspicion of a high risk of dependency or gambling disorder, in accordance with the Responsible Gaming Policy available on the Operator’s Platform.
For more information on Responsible Gaming, the User should access the Responsible Gaming Policy available on the Operator’s Platform.

VIP USERS

Users may achieve VIP status based on their activity on the Platform, such as participation in games, deposits, and payments. The Operator reserves the right to grant VIP status or alter its terms without prior notice.
VIP Users gain additional opportunities and access to services, including priority support via WhatsApp or other channels and the chance to play new Bets before their release date on the Platform.

PROHIBITED AND FRAUDULENT ACTIVITIES AND INVESTIGATION PROCESS

Fraudulent activities or any other prohibited activities within the Platform (“Prohibited Activities”) will not be tolerated. If the User engages in any Prohibited Activities, the Operator may suspend or terminate the User's Account.
Users are prohibited from using the Platform for fraudulent or illegal activities or other transactions prohibited by the law of their country.
The following activities are considered Prohibited Activities and violate Platform rules:
(i) Sharing personal information with third parties;
(ii) Engaging in fraudulent activities, including but not limited to software errors, malware usage, or robotic players (bots);
(iii) Engaging in illegal activities for personal gain, including the use of cloned, stolen, or illegally obtained debit or credit card data for deposits;
(iv) Engaging in any criminal activity, including money laundering and other actions with criminal consequences;
(v) Attempting collusion or intending to engage in direct or indirect conspiracies with other Users on the Platform;
(vi) Using aggressive or offensive interactions, intimidation, profanity, violent actions against other Users or Platform employees;
(vii) Uploading content that could disrupt Platform functionality, or engaging in any actions that could harm the Platform’s operation;
(viii) Distorting or deleting any information available on the Platform;
(ix) Using the Platform for purposes other than entertainment;
(x) Copying the Platform or any part of it without the Operator’s prior written consent;
(xi) Accessing, manipulating, or bypassing the Platform’s security measures;
(xii) Intentionally losing games so another User wins the money; and
(xiii) Creating withdrawal requests to a different method than the one used for deposits.
(xiv) "Opposite Betting," "Arbitrage Betting," or "Arbitrage" is a prohibited practice on the Platform. Any activity involving one or more bets linked to the same event (or related events), placed simultaneously or within a short timeframe, by a single User or a group of Users acting in collusion, with the intent to eliminate or significantly reduce the inherent risk of betting, is strictly forbidden. This includes attempts to secure guaranteed profits regardless of the final outcome by exploiting odds discrepancies, market failures, promotional offers, or any other undue advantage that contravenes the principles of fair play and the standard operational conditions of the site.
If there are signs of non-compliance with current legal and regulatory provisions relating to fixed-odds betting (especially concerning match-fixing, corruption in real sports-themed events, and other frauds) or these Terms of Use, the Operator may initiate an Investigation Process at any time, either on its own initiative or upon third-party reports.
If a User suspects another User is engaging in collusion or Prohibited Activities, they must inform the Operator as soon as possible.
In case of suspected Prohibited or illegal activities by a User, the Operator reserves the right to suspend the bets related to the suspected violations and, until the Investigation Process is concluded, suspend prize payments related to those bets and other advantages obtained on the Platform.
The Investigation Process may be subject to monitoring, supervision, and sanctioning action by the SPA. The Operator’s employees have the right to notify and are responsible for cooperating with the competent authorities during the investigation.
The Operator reserves the right to take measures to detect and prevent collusion among Users and to take legal action against exposed individuals. The Operator is not responsible for damages and losses caused to Users due to such fraudulent activities.
To suspend or close the User's Account, the Operator must ensure the right to a fair process and ample defense during the Investigation Process by informing the User about the facts and violations being investigated, allowing a response period of no less than 7 (seven) days, and concluding the Investigation Process within 30 (thirty) days from the date the facts were known.
If evidence of non-compliance is not confirmed, the Operator must reactivate the bettor’s account and pay any suspended prizes.
If evidence of non-compliance is confirmed, the Operator will notify the SPA, void manipulated or fraudulent Bets and Wins, reimburse non-involved Users who were affected, and suspend or terminate the Account of Users involved in the non-compliance for a determined period. In the case of Account closure, the Operator may withhold the User's deposited funds up to the limit of the damages caused.
If the User disagrees with the Investigation Process's conclusion, they may notify the SPA to initiate an oversight process.
The User may only use one account for registration. If a User registers a second account and/or uses another person’s information for registration, such actions will be recognized as fraudulent. In this case, the Operator has the right to suspend the User's Account while the Investigation Process is pending.

LOYALTY PROGRAM

The Operator may offer a loyalty program to reward its users and provide benefits resulting from the existing commercial relationship between the Parties, subject to the restrictions imposed by Article 29 of Law No. 14,790/2023 and in compliance with specific SPA regulations.
The User can access our Loyalty Program policy through our Platform.

GENERAL CONDITIONS

The Operator reserves the right to collect any amounts owed by the User to the Operator before the User's Account is closed. If the User's account has already been suspended or closed, payment or refund of additional funds, including prizes and loyalty program points, will be impossible.
If the User's account is closed, neither party will have any obligations toward each other.
The Operator reserves the right to close the User's account without prior notice in the following cases:
(i) If the Account was suspended for any specific reason;
(ii) If it is found to be associated with an account previously closed;
(iii) If the User is found engaging in fraudulent activities;
(iv) If the User manipulates the software system;
(v) If the User uses the Platform for illegal actions; and
(vi) If the User disseminates offensive or disparaging information about the Platform.
If the User’s Account remains inactive for 180 (one hundred eighty) days, the Operator may temporarily suspend or close it.
If the user's account remains inactive for a continuous period of 180 (one hundred and eighty) days, with no transactions or access, the company may proceed with its closure in accordance with the applicable legal provisions. In such cases, the remaining balance will be fully transferred to the bank account previously registered by the user during the registration process. The user will be notified in advance about the imminent closure of the account through the registered communication channels, with up to 30 (thirty) days' notice, during which they may regularize their account or withdraw the funds, if desired.
The User understands and agrees that the Operator reserves the right to suspend or close the User's Account at any time, without prior notice, under these Terms of Use.

PLATFORM FAILURES

The Operator commits to making reasonable efforts within technical and economic feasibility to keep the Platform and Services available to Users continuously and to perform scheduled maintenance outside of business hours. However, unforeseen circumstances beyond the Operator’s reasonable control may lead to an unexpected suspension of Services, such as force majeure or acts of God.
The User understands that issues may occasionally occur with payments or Bets on the Platform, including, but not limited to, miscalculation of winnings, incorrect refund calculations, incorrect definition of game Bets due to input errors, among others.
The Operator has the right to cancel or restrict any Bet that does not comply with these Terms of Use.
If the User uses funds received in error due to Platform failures, the Operator has the right to cancel any winnings or Bets that the User obtained or could have obtained with these funds. If the amounts from such Bets or games have already been paid, they will be marked as "Transferred," and the User agrees to return them to the Operator when requested, under penalty of legal and judicial measures being taken to recover these amounts.
The Operator, its employees, partners, and suppliers are not responsible for any damages (including, but not limited to, direct or indirect damages, prize loss, loss of opportunity, among others) caused as a result of errors committed by the User.
The Operator, its subsidiaries, distributors, affiliates, managers, or employees are not responsible for losses caused by the misuse of information transferred over the Internet.
Users acknowledge that the outcome of each virtual game is determined by a random number generator. In the case of a discrepancy between the game result on the server and on the User’s device, the server data will be decisive and final. If there is a discrepancy between the account balance on the server and the User’s device, the server balance will be deemed correct. The game account balance may be lost due to technical error or human factor.
The User is strictly prohibited from exploiting any system errors, glitches, or technical faults on the platform for personal gain or enrichment. Any deliberate use of such issues to obtain unauthorized advantages, monetary or otherwise, will be considered a violation of the terms of service and may result in the suspension or termination of the User’s account, along with the forfeiture of any ill-gotten funds or benefits.
Furthermore, the User is required to immediately report any technical errors, glitches, or malfunctions they become aware of to the platform’s support team. Failure to report such issues promptly, or any attempt to conceal their occurrence, may be deemed as complicity and result in appropriate measures, including legal action if necessary.

OPERATOR'S LIABILITY LIMITATIONS AND RIGHT OF OFFSET

The User agrees to be fully responsible for choosing to use the Platform’s resources, assuming sole responsibility for managing their funds.
The Operator is not liable for losses and/or damages the User experiences due to Bets or Bet orders placed.
The Operator may use any positive balance in the User’s Account to settle any amounts owed by the User to the Operator or any company within the Operator’s group.
The User accepts the offset mentioned in item 17.3 of these Terms of Use for any costs, fees, or losses incurred by the Operator due to the User’s Prohibited Activities.

PLATFORM RULE VIOLATIONS

The User is responsible for compensating all expenses, claims, charges, court costs, and similar expenses that may arise from violating Platform rules.
The User agrees to compensate for losses and defend the Operator’s interests against any demands, claims, losses, expenses, charges, and damages caused by the following:
(i) Violation of Platform rules;
(ii) Violation of third-party rights;
(iii) Sharing personal login information for the Platform’s resources with other individuals, with or without consent.
When the User violates a Platform rule, the Operator reserves the right to:
(i) Notify the User of the current violation and demand financial compensation for damages caused to the Platform;
(ii) Temporarily suspend the User’s account to restrict access to Bets on the Platform;
(iii) Block the User’s Account without prior notice; and
(iv) Deduct from the User's Virtual Account the amount of winnings or Prizes obtained through fraudulent activities or violations.
The Operator reserves the right to terminate the User’s Account if the User fails to comply with Platform rules.

INTELLECTUAL PROPERTY AND COPYRIGHT

All features of the Operator’s website are subject to property and copyright rights owned by the Platform’s Operator. All printed or downloaded materials must only be downloaded to one device and printed for non-commercial personal use.
Reproduction or use of trademarks, trade names, creative materials, or other logos represented on the Site is prohibited.
The User agrees not to reproduce, imitate, or infringe upon any intellectual property of the Operator, in whole or in part, nor to use it for purposes beyond those provided in these Terms of Use and permitted by law.
The Platform and Services are protected by applicable copyright and intellectual property laws.

PRIVACY AND COOKIES POLICY

The Operator shall follow rules to protect Users' personal information in accordance with our Privacy Policy, which is available at the Platform.
Personal information provided by Users on the Platform will be processed in accordance with the Platform's Privacy Policy.
In the Privacy Policy, you will find more information about what cookies are, how they are used in the Services, and how you can manage their use.
By accepting these Terms and Conditions, the Privacy Policy and providing personal information on the Platform, the User consents to its processing for purposes indicated by the Operator to fulfill regulatory and legal responsibilities as established in the Privacy Policy.

SUGGESTIONS AND COMPLAINTS

If there is any problem with the Site's functionality, contact the Site Administration or Support Team through the following channels: [email protected] or by the web chat at the Platform.
In case of discrepancies, all emails and communications from the Site will be presented as final proof for problem resolution.

FORCE MAJEURE

The Operator is not liable if the Service is not provided or is delayed due to unforeseen events, including, but not limited to, wars, natural disasters, floods, internet attacks, industrial disputes, communication system interferences, civil unrest, that may have detrimental effects.
During the force majeure period, access to the Platform may be limited, and the fulfillment of obligations may be postponed. The Operator will make every effort to resolve issues, regardless of circumstances.

COMPLIANCE WITH ANTI-MONEY LAUNDERING LAWS AND SANCTIONS

The Operator expressly prohibits and rejects the use of the Platform for any form of illegal activity, including money laundering, terrorism financing, or violations of trade sanctions, in accordance with laws, rules, and regulations across various jurisdictions.
The Operator may request the User’s income tax statement, bank statement, pay slip, and other documents to verify asset backing for making bets.
The use of the Platform shall not violate any applicable law and regulation, including, without limitation, anti-money laundering, anti-corruption, and anti-terrorism financing regulations.
If situations under Law No. 9,613/1998 (“Anti-Money Laundering Law”) and/or contained in SPA Ordinance 1,143/2024 or related to such crimes are identified, the Operator will report to the Financial Activities Control Council (“COAF”).
The Operator implements procedures to promptly comply with United Nations Security Council (UNSC) resolutions or designations by its sanctions committees that determine the unavailability of assets owned, directly or indirectly, by individuals, legal entities, or entities subject to sanctions from such resolutions or designations.
1. Betting operators must also adopt procedures to comply with other obligations assigned to them under Law No. 13,810, of 2019, particularly the reporting obligations provided for in its Article 10 and the sole paragraph of Article 14.

GENERAL PROVISIONS

Whenever necessary, the User may contact the Operator through [email protected] to communicate and submit any suggestions, feedback, and complaints to the Operator about the services offered on the Platform.
Promotions, offers, and other marketing strategies adopted by the Operator will be addressed as specified in the Privacy Policy available on the Operator's Platform.
These Terms of Use, along with other documents and policies available on the Operator's Platform, represent the entirety of the agreement between Users and the Operator, superseding any prior or contemporaneous oral or written agreements between them regarding the subject matter of these Terms of Use.
Users and the Operator accept the probative value, validity, and enforceability of electronic communications for all purposes and effects of these Terms of Use.
These Terms of Use bind both the User and the Operator and their successors. Without prejudice to the foregoing, the User may not, under any circumstances, assign any rights arising from these Terms of Use to third parties. The Operator may, at any time and at its sole discretion, assign or transfer, in whole or in part, the rights and obligations arising from these Terms of Use.
The omission by either party in requiring the other to fulfill any obligation under this agreement does not constitute a waiver of the corresponding right.
The Platform may contain links to external sites that are not maintained by the Operator and are not mentioned in these Terms of Use. The Operator is not responsible for the content of these sites, third-party sponsorship, or advertising content. All links to external sites are provided solely for awareness and information purposes. Users follow links and utilize these resources at their discretion.
The invalidity of any provisions of these Terms of Use shall not affect the validity of the remaining provisions. If any provision of these Terms of Use is nullified, declared void, or unenforceable, in whole or in part, this document shall be deemed modified with the deletion or modification, to the necessary extent, of the null, void, or unenforceable provision to preserve the Terms of Use as valid and, insofar as possible, consistent with the original intent of the Users and the Operator.
Except as otherwise provided herein, the terms “including” and “include,” as well as any derivatives thereof, when used in these Terms of Use, shall be interpreted as if accompanied by the phrase “without limitation.”

GOVERNING LAW

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Federative Republic of Brazil.
Under Article 27 of Law No. 14,790/2023 and Article 46, § 1, of SPA Ordinance No. 1,231/2024, the User is guaranteed all consumer rights provided for in Law No. 8,078/1990 (Consumer Protection Code).at any time with third party verification service providers.